selarionquyveth - Professional Financial Services & Money Management Solutions

Introduction

selarionquyveth operates under Australian privacy laws and maintains the highest standards for data protection. This policy explains how we collect, use, store, and safeguard your personal information when you interact with our financial services platform.

We're bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our commitment extends beyond legal compliance to genuine respect for your privacy rights.

Information We Collect

Personal Information

Full name, date of birth, and contact details including email and phone numbers
Residential and postal addresses for verification and service delivery
Government-issued identification numbers as required by financial regulations
Employment details and income information for service eligibility assessment
Bank account details and financial institution information

Technical Information

We automatically collect technical data including IP addresses, browser types, device information, and usage patterns. This helps us maintain security and improve our platform performance.

Financial Data

Transaction histories, account balances, payment preferences, and financial goals you share with us. We collect this information to provide personalized financial services and meet our regulatory obligations.

How We Use Your Information

Your information serves specific purposes directly related to our financial services:

Processing applications and providing requested financial services
Verifying your identity and meeting anti-money laundering requirements
Communicating about your accounts, services, and important updates
Detecting and preventing fraudulent activities and security threats
Improving our platform based on user feedback and usage analytics
Complying with Australian financial regulations and reporting requirements

Direct Marketing: We may contact you about relevant financial products and services. You can opt out of marketing communications at any time through your account settings or by contacting us directly.

Data Storage and Security

Storage Locations

Your data is primarily stored within Australia using certified cloud infrastructure providers. Some processing may occur overseas for specific technical functions, but we maintain strict data protection standards regardless of location.

Security Measures

End-to-end encryption for all data transmission and storage
Multi-factor authentication and access controls for our systems
Regular security audits and penetration testing
Employee training on data protection and security protocols
Incident response procedures for potential security breaches

Data Retention

We retain your information for as long as necessary to provide services and meet legal requirements. Financial records are typically retained for seven years after account closure, as required by Australian law. Marketing preferences and non-essential data can be deleted upon request.

Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share information in specific circumstances:

With regulatory bodies and government agencies as required by law
With service providers who assist in delivering our financial services
With financial institutions for payment processing and account verification
In response to court orders or legal proceedings
To prevent fraud or protect the safety of our users and platform

All third-party service providers are carefully vetted and bound by confidentiality agreements. They can only use your information for the specific purposes we authorize.

Your Rights and Choices

Access and Correction

You have the right to access your personal information and request corrections if it's inaccurate or incomplete. We'll respond to access requests within 30 days and provide information in a readily accessible format.

Data Portability

You can request copies of your data in commonly used electronic formats. This helps you transfer information to other service providers if you choose to do so.

Deletion Requests

You can request deletion of your personal information, subject to legal retention requirements. Some financial records must be retained for regulatory compliance, but we'll delete what we legally can.

Marketing Preferences

Opt out of marketing communications anytime through your account dashboard, email links, or by contacting our privacy team. We'll process opt-out requests immediately.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and maintain security. We use:

Essential cookies for login sessions and security features
Analytics cookies to understand how users interact with our platform
Performance cookies to optimize loading times and functionality
Preference cookies to remember your settings and choices

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some platform functionality.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from minors. If you're under 18, please don't provide personal information through our platform.

If we discover we've collected information from someone under 18, we'll delete it promptly and restrict access to our services.

International Transfers

While we primarily operate within Australia, some data processing occurs internationally through our technology partners. These transfers are protected by:

Contractual safeguards ensuring equivalent privacy protection
Regular audits of international service providers
Encryption during transmission and storage
Compliance with Australian privacy law requirements for overseas disclosures

Policy Updates

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. Significant changes will be communicated through:

Email notifications to active account holders
Prominent notices on our website and platform
Updated effective dates clearly displayed
Summary of key changes when material updates occur

Making Complaints

If you have concerns about how we handle your personal information, please contact our Privacy Officer first. We'll investigate complaints promptly and work toward resolution.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

Privacy Policy